Noah L. Bailey
Remote I.T. Support Services
For Individuals
About
I am a seasoned, Michigan based, IT professional with 5+ years of experience delivering high-quality IT solutions to individuals and businesses. My expertise spans a wide range of IT services, including:
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Skills/Services:
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General IT: Troubleshooting and resolving a wide array of technical issues across various operating systems (Windows, macOS, Linux) and devices (desktops, laptops, mobile).
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Networking: Network administration and support, including Wi-Fi troubleshooting, router configuration, and network security assessments.
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Security: Cybersecurity best practices, including malware removal, data backup and recovery strategies, and implementing security measures to protect your valuable data.
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Software: Software installation, updates, and configuration.
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Cloud Computing: Cloud solutions and services, including cloud storage, email migration, and remote access.(Azure)
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I am committed to providing exceptional customer service, ensuring prompt and effective solutions to Individuals. My focus is on building long-term relationships with my clients by providing proactive support and minimizing technology-related downtime.
Services Offered:
Our comprehensive remote support services provide expert assistance for a wide range of technical challenges, ensuring seamless operation for your systems and devices. We offer:
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Remote Troubleshooting and Issue Resolution: Expert diagnosis and resolution of software and hardware malfunctions, minimizing downtime and maximizing productivity.
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Software Deployment and Management: Professional installation, configuration, and maintenance of software applications, including updates and patching.
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Operating System Support: Comprehensive support for major operating systems, including Windows and macOS, ensuring optimal performance and stability.
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Peripheral Device Support: Setup, configuration, and troubleshooting for a variety of peripheral devices, including printers, scanners, and other essential hardware.
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Communication Platform Support: Assistance with email configuration, account setup, and troubleshooting for various email clients and communication tools, ensuring seamless connectivity.
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Mobile Device Support: Resolution of technical issues for both Android and iOS mobile devices..
Pricing:
Gold Package - $50month
All services offered included. 50 remote sessions /month.
Silver Package - $25/month
All services offered included. 15 remote sessions /month
Bronze Package - $15/month
All services offered included. 10 remote sessions /month
Billable - $50/hour
All services offered included. Will be billed per hour in 15 minute intervals.
